1177 FAQ — Frequently Asked Questions

1177's VIP program has 5 levels — Bronze, Silver, Gold, Platinum, and Diamond. Your level is determined each month based on your total betting amount:

• Bronze: Monthly bets ৳50,000+ — 5% weekly cashback.
• Silver: Monthly bets ৳200,000+ — 8% cashback & a dedicated account manager.
• Gold: Monthly bets ৳500,000+ — 10% cashback & priority fast withdrawals.
• Platinum & Diamond: Invite-only — includes custom bonuses, dedicated personal service, and access to exclusive events.

VIP levels are reset at the start of each month. You can view your current VIP status and benefits on the account dashboard after logging in. For more details, Bonus page View.

Getting started with cricket betting on 1177 is straightforward. Log in and go to the Sports Betting section, then select "Cricket". You'll see a full list of ongoing and upcoming matches.

Available Markets:

• Match Winner — which team will win.
• Toss Winner — who will win the toss.
• Total Runs — Whether the total runs in a specific over or innings will be over or under.
• Top Batsman/Bowler — Which player will score the most.
• Live Betting Markets — ball-by-ball odds, including whether a wicket will fall on the next delivery.

IPL, BPL, World Cup, T20I, ODI — all formats are available for betting. Minimum bet is ৳50. In live betting, odds update after every ball, so you'll need to act fast.

Yes, you can update your account details, though for security reasons not all changes can be made directly from settings — some require assistance from support.

What you can change on your own:

• Password — directly from Account Settings.
• Notification preferences & language settings.

Changes that require support:

• Name change — available after NID verification.
• Changing your registered mobile number — requires OTP verification on both the old and new numbers.
• Date of birth correction — submit a KYC document.

To request a change, contact us via live chat or support@1177-jit.com. This is typically completed within 24 hours.

Under normal conditions, deposits made via bKash or Nagad 30 seconds to 3 minutes your 1177 account balance will reflect the deposit. Rocket may take slightly longer — usually within 5 minutes.

If it still hasn't arrived after 5 minutes, here's what to do:

• First, check whether you received a successful transaction SMS from bKash.
• Make sure the payment was sent to the correct number.
• Try refreshing your browser — sometimes cached data can prevent updates from showing.
• If it still hasn't arrived, contact us via live chat with your bKash transaction ID or TrxID.

If a deposit fails and the amount has already been deducted from bKash, it is typically Within 24–48 hours automatically refunded. Sharing the transaction ID with support can help speed up the process.

With 1177's referral program, both you and your friend benefit when you invite them. Here's how it works:

• Step 1: Log in to your account and go to the "Referral" or "Invite a Friend" section — you'll find your unique referral code or link there.
• Step 2: Send that code or link to your friend. They use it to register.
• Step 3: The bonus will be credited to your account within 48 hours of your friend's first deposit.

Under the current offer, for each successful referral ৳300 to ৳500 Bonus amount varies based on your friend's first deposit. You can refer multiple friends at the same time — there's no limit. Referral bonuses have no wagering requirements and can be withdrawn directly. To view the current referral offer and terms, Bonus page View.

No. No one under the age of 18 is permitted to create an account on 1177. This is a strict requirement and is rigorously enforced.

How age verification works:

• A date of birth field is required during registration — users under 18 cannot complete the sign-up process.
• KYC verification (National ID) is mandatory before your first withdrawal.
• If your NID shows you are under 18, your account will be closed immediately and any remaining balance will be refunded.

A note for parents — please ensure that minors in your household cannot access this platform. If you become aware of any underage account, please notify support@1177-jit.com— we'll take care of it promptly. For more details, Responsible Gaming View page.