When you register with 1177, certain information is held with us. This page explains clearly what that information is, how it is stored, where it is used, and what rights you have.
The Principles 1177 Follows to Protect Your Information
1177 only collects information that is genuinely necessary to provide its services. Unnecessary personal details are never requested — respecting the boundaries of your privacy is simply how we operate.
Your phone number, name, and transaction details are never sold to third parties. This commitment is central to 1177's business model.
All data is protected with 256-bit SSL encryption. No third party can read information passing between your browser and 1177's servers.
If any information in your account is incorrect, you have the right to have it corrected. Contact support and the update will be made within the designated timeframe.
1177 uses cookies to improve your experience on the site. You can disable non-essential cookies at any time — see below for details.
If you close your account, you can request deletion of all your personal data except where retention is required by law. 1177 respects this right.
In Summary: 1177 uses your data to provide services — it is never sold. For any questions, reach out to our support team. Reading this page in full will give you a clear picture of how your information is handled.
When you create and use an account on 1177, certain information naturally comes to us. This can broadly be divided into two categories — what you provide directly, and what is generated automatically through your use of the platform.
Full name, mobile number, date of birth, address, and identity document details provided for KYC verification.
Deposit and withdrawal amounts, dates, payment methods (bKash/Nagad numbers), and transaction IDs.
Betting history, stake amounts, odds, win/loss records, and details of which games or markets were bet on.
IP address, device type, browser, operating system, and session duration are automatically recorded for security purposes.
Records of conversations with support via live chat or email are kept for service improvement and dispute resolution.
Approximate geographic location (at district/division level) — used to ensure services are delivered in compliance with applicable laws.
1177 uses the data it collects solely for defined purposes. Every use has a clear reason behind it — no data is used unnecessarily.
Member consent is obtained before sending any marketing or promotional emails/SMS. You can opt out of these communications at any time through your account settings or by contacting support.
1177 does not sell or share your data with third parties for any commercial purpose. However, certain data may be shared in the following limited circumstances:
Information required to process bikiash/Nagad transactions is shared with the payment gateway in encrypted form.
Providing required information in response to a valid court order or request from a government regulatory authority is a legal obligation.
Limited session data may be shared with licensed game providers to enable access to live casino or slot games.
Trusted technology partners are used for hosting, security, and analytics services — all bound by the same privacy agreements.
For any data sharing beyond the purposes above, 1177 will obtain your explicit consent beforehand. Sharing your data with third parties for advertising is strictly prohibited — this is a firm policy at 1177.
1177 does not retain your data any longer than necessary. Retention periods vary depending on the type of data.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Information | 5 years after account closure | Legal Obligations |
| Financial Transaction Records | 7 Years | AML Regulations |
| Betting History | Retained for the lifetime of the active account | Dispute Resolution |
| Support Conversations | 3 Years | Service Quality Improvement |
| Logs & Security Data | 12 Months | Fraud Prevention |
| Marketing Consent Records | Until consent is withdrawn | Legal Evidence |
No data is kept beyond what is legally required. Once the retention period expires, data is securely deleted or anonymised.
1177 uses cookies — small text files stored in your browser that help improve your experience on the site. The types of cookies and their purposes are outlined below:
| Cookie Type | Purpose | Can It Be Turned Off? |
|---|---|---|
| Essential Cookies Mandatory | Login sessions, security, and cashier functionality | No — The Site Will Not Function |
| Functional Cookies | Remembering language preferences, odds format, and UI settings | Yes |
| Analytics Cookies | Page visit statistics and feature usage patterns | Yes |
| Security Cookies | Detecting Unusual Login Attempts | Partial |
You can manage cookies through your browser settings. However, disabling essential cookies may cause some site features to stop working. 1177 does not use third-party advertising cookies.
1177 uses a multi-layered security framework to protect your data — covering not just technical safeguards but procedural protections as well.
In the event of a security breach, affected members will be notified within 72 hours and prompt remedial action will be taken.
As a 1177 account holder, you have the following rights regarding your data. Contact support to exercise any of these rights.
You can request details of the information 1177 holds about you. A full summary of your collected data will be provided within 30 days.
If any information on your account is incorrect, you can request a correction. Contact support and, after document verification, your details will be updated within 14 days.
If you close your account, you can request deletion of all personal data beyond what we are legally required to retain.
You can request that your data be used only for specific purposes — for example, you can opt out of your data being used for marketing or analytics.
You can request an export of your account data in a machine-readable format (CSV/JSON).
If you'd prefer not to receive promotional SMS or emails, you can opt out at any time through your account settings or by contacting support.
1177 is a platform strictly for adults (18+). No one under the age of 18 is permitted to register, and no data from minors is knowingly collected.
If a minor creates an account using false information and this comes to our attention, the account will be immediately closed and all collected data will be deleted. Parents or guardians who encounter such a situation are welcome to contact us at support@1177-jit.com.
1177 may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via the mobile number or email address registered to your account.
The "Last Updated" date at the top of this page is always kept current. Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend revisiting this page from time to time.
If you have any questions or concerns about our Privacy Policy, please reach out through the following:
When you request deletion or correction of your data, you may be asked to verify your identity — this is purely for your security.
Please Note: 1177 will never ask for your password, payment PIN, or OTP via email or SMS. If you ever receive such a request, contact support immediately.
Beyond policy — what 1177 does every day to keep your data safe
Every 1177 staff member can only access the information relevant to their specific role. Support agents do not have visibility into your full payment details — only what is necessary to resolve your issue.
Every quarter, the 1177 team reviews and deletes outdated or unnecessary data. Expired data is also removed automatically.
Independent cybersecurity experts conduct server and system audits at least twice a year. Any vulnerabilities found are addressed immediately.
If a new device logs into your account or any unusual activity is detected, 1177's system will automatically send you an SMS alert.
Sharing some personal data is unavoidable when using any online service. What matters is how well that data is protected, who it is shared with, and what rights you have over it. Awareness of these issues remains low among online users in Bangladesh. 1177 wants its members to stay informed — that is why everything on this page is written in plain, straightforward language.
One of the biggest concerns people have is whether their phone number or transaction data is ever sold. At 1177, the answer is clear: no. Your mobile number and personal data are never sold to advertisers, data brokers, or any third party. This is a deliberate business decision — selling member data for extra revenue would mean betraying the trust of our members, and that is something 1177 will not do.
BKash and Nagad are now widely used across Bangladesh, but it's natural to have concerns about data security when using these payment methods on online platforms. When you make a payment via bKash or Nagad on 1177, your PIN or password never reaches 1177's servers. Transactions are processed through a payment gateway, and only the transaction confirmation details are passed to 1177.
Simply put — when you make a payment through the bKash app, the transaction happens entirely within bKash's own encrypted system. 1177 only receives confirmation that the transaction was successful and the amount involved — not the detailed payment information.
No matter how secure 1177's systems are, your own vigilance matters just as much. Use a strong password — avoid using your name or date of birth. Never share your password with anyone, and make a habit of changing it every few months.
1177 will never ask for your password, OTP, or payment PIN via email or SMS. If anyone contacts you claiming to be from 1177 and requests such information, it is a scam — do not share anything and report it to support immediately. Stay alert to phishing attempts.
Betting behaviour is monitored at 1177 — this is not a breach of privacy, but part of our responsible gaming commitment. If a member shows signs of excessive betting or potential harm, the support team may reach out. This data is never used for commercial purposes — it exists solely to protect our members.
Learn More About Responsible Gaming Responsible Gaming Visit the page. 1177 believes that transparency and member protection go hand in hand.
Contact: For any privacy-related queries: 📧 support@1177-jit.com — available 24/7.
Frequently Asked Questions